Do I need an appointment? Do you take walk-ins?
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Why do your prices have ranges?
Our prices will range on each floor plan depending on size and updates done inside the apartment. Updated units may include newer flooring, countertops, cabinets, kitchen appliances, lighting, and faucets.
What is the application fee and is it refundable?
Application fees are $50 per person 18 and older occupying the apartment. You may pay these online by credit card. All application fees are nonrefundable.
How do I apply?
You can apply online by finding the "Apply Now" button on the right-hand side of the main menu on our property website, or click HERE to apply now.
Which utilities do I pay? Rolling Pines Apartments pays your water, sewer, and trash removal. You are responsible for gas heat, hot water, and all electric.
Do you have cable/Internet services? We partner with Xfinity for our community cable and Internet offerings. Please inquire with our office regarding any other cable/Internet providers.
What is the security deposit?
Security deposits will vary depending on qualifying criteria. Our security deposits start at $300.
What kind of pets do you allow? How many pets may I have? At Rolling Pines Apartments, we welcome up to 2 pets. Both cats or dogs are allowed. There is a nonrefudnable fee of $300 for one pet, or $400 for two pets. Pet rent is $25/mo per pet. Please contact the office to discuss breed restrictions.
When is my rent payment due? Rent is always due on or before the first of the month. Late fees are assessed on the 3rd of every month.
What day of the month am I liable for a late charge? Rent is always due on the first and late after the 2nd. The late fee is $50.
How can I pay my rent? You can pay rent by setting up your online account on our property website. This allows you to use a bank account or credit card to make payments. You can also pay with a cashier's check in our office. You may also drop payments in the drop box (to the right of the office door) after hours and on weekends. We also participate in PayLease, which will allow you to pay at cash pay locations located in the area (i.e. Walmart).
If I get a job transfer, can I break the lease? Yes, a 60-day written notice is required.
If something needs to be repaired in my apartment, how do I report it? You may call the office, send an e-mail, or leave a message on the answering machine. You may also submit work orders online if you are enrolled in our online resident services.
There is a person who might be staying with me for a while, is that permitted by the lease? Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, they will need to fill out an application to be added to your lease agreement.
I will be moving out. What do I need to do? We require a 60-day written notice, which you are responsible through, prior to move-out. This is required regardless if the lease is ending or you are breaking your lease early. If you need to move-out at the end of your lease term, please remember to come in 30 days prior to the lease expiring to provide your written notice.
Can I grill on property? Yes! We allow the use of gas grills on property.
I’m locked out of my apartment. What do I do? If you are locked out during business hours, you can come to the office to be let back in your apartment . If you are locked out after hours you will need to call a locksmith.
I’ve lost my apartment and/or mailbox keys. What do I do? If you have lost your keys, you may have new keys made at our office during business hours. Fees apply.
The Rolling Pines property manager and leasing agent duo are some of the best that I've worked with.
The maintenance and leasing team at Rolling Pines Apartments are superb, polite, and always helpful.
I love it here at Rolling Pines. The location is great, plus, we're it close to Highland Middle School!
Rolling Pines Apartments is a pleasant campus, friendly enough staff, and amiable atmosphere.
Great apartments for anyone and everyone great community, very quiet. Safety is the offices number 1 priority at the moment. You get exactly what you pay for here great, renovated, small, apartments. We haven't had many issues with the place itself and the moment we did the maintance was there the next day fixing it. Love it here me and my girlfriend look forward to staying here a little longer.
Jacob - Yelp Review
5 Star Review: Jacob/Ellie- Great place too live at! Everyone is nice and quiet, we have not had a problem yet. It's exactly what you pay for in this area and it's the ideal spot in town!
The community me and my girlfriend have been here for a while now and the community is worth it alone. Although we don't see them often the apartment employees have always been kind. We look forward to being here longer!
I have live here almost 6 years and not have any issue. They communicate very well and will do anything to meet your needs. Very happy here. They had added a new basketball which it nice to see again.
Melissa - Apartment Ratings Review
Lived here almost 6 years, never had a issue, communicate very well. They updated a bit with new basketball hoop. I enjoyed what they been doing for us with contests and others.
I love the feel of coming home to a community of friends who look out for each other and I have found everything here to be wonderful..
New management is doing amazing things at Rolling Pines and the new manager is the icing on the cake. She is very kind and acts like she really cares. I appreciate how hard the maintenance /landscaping guys work and honestly don't think I could find a better place for the price!
5 Star Review: Rolling Pines has been the best town home I have lived in. Great maintenance even when on call and friendly office staff. I especially love the new Property Manager Kylee, she is super sweet and makes me feel like she actually cares about her residents. Thank you Rolling Pines for all you do!
Schera - Google Review
I have lived here for the past 14 years. So I have definitely seen many changes. And can say the ones we are experiencing now are definitely for the better of our community. Keep up the good work!!!